Champaign Plumbing
Privacy Policy
Effective: June 18, 2026
This Privacy Policy explains how Champaign Plumbing (“Champaign Plumbing,” “we,” “us,” or “our”) collects, uses, and protects the information you provide when you contact us or request service through our website.
Information we collect
We collect the information you give us when you submit a form or contact us — your name, phone number, email address, and any details you share about your plumbing needs. We may also collect basic technical information such as your IP address and browser type when you use our site.
How we use your information
- To respond to your request and provide quotes, estimates, and services.
- To schedule work and send you service-related updates and reminders.
- If you opt in, to send you promotional offers, updates, and review requests.
- To operate, maintain, and improve our business and website.
Calls, texts & emails (SMS messaging terms)
By submitting a form or providing your phone number, you agree that we may contact you by phone, text message, and email about your request.
If you opt in to marketing, you may receive recurring promotional and informational messages (special offers, updates, and review requests). Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out of text messages; reply HELP for help. You can unsubscribe from marketing emails using the link in any such email.
- Consent to receive marketing messages is not a condition of any purchase or service.
- We do not sell or share your mobile phone number or your text-message opt-in with third parties for their own marketing purposes.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business and communicate with you (for example, our communications and software providers), and only as needed to provide those services, or when required by law. Text-messaging consent and mobile opt-in data are never shared for third-party marketing.
Data retention
We keep your information for as long as needed to provide our services, maintain our records, and meet legal obligations, after which we securely delete or de-identify it.
Your choices
You may opt out of marketing texts (reply STOP) or emails (unsubscribe link) at any time, and you may contact us to request access to or deletion of your information.
Children's privacy
Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Effective” date above reflects the most recent version.
Contact us
Champaign Plumbing — Charleston, SC
Phone: (843) 460-0163
Email: contact@champaignplumbingsc.com